WELCOME TO
The Lifestyle Experience

*The Lifestyle Experience-Paralos Loyalty Club: soon to be launched.

Enroll now, to be one of the first to be informed once it officially launches and enjoy unique benefits.

*The Lifestyle Experience-Paralos Loyalty Club: soon to be launched.

Enroll now, to be one of the first to be informed once it officially launches and enjoy unique benefits.

THE LOYALTY PROGRAM OF PARALOS HOSPITALITY

Join now and start enjoying discounted rates and exclusive perks from your very first visit! The Lifestyle Experience serves as the loyalty program for Paralos Hospitality hotels, a group of premier hotels featuring five fantastic resorts located in prime destinations on the island of Crete: Paralos Kosta Alimia (5*), Paralos Venus Suites (5*), Paralos Lifestyle Beach (4*) and Paralos Irini Mare (4*).

Our goal with The Lifestyle Experience is twofold: to express appreciation to our loyal guests who consistently choose us year after year, and to offer rewards to those embarking on their initial stay with us. Our dedicated patrons honor us with their continued support, and in return, The Lifestyle Experience provides a range of benefits and rewards as a token of our gratitude. Additionally, membership to the club is free and open to newcomers planning their first visit. No matter how you book your accommodations—whether directly with the hotel, through a tour operator, a travel agent, or an online travel agency—joining The Lifestyle Experience ensures exclusive advantages right from your initial reservation!

REASONS TO JOIN

  • Your stays at any of our hotels grant you exclusive benefits and services for your future visits.
  • Access exclusive benefits immediately upon your first stay after becoming a member of the Paralos Experience.
  • Enjoy discounted rates and extra perks when booking directly through our hotel websites.
  • Accumulate points or nights to unlock Silver, Gold, or Platinum benefits and rewards.
  • Redeem points for complimentary nights or for food and beverage purchases at any of our hotels.
  • Your level benefits and points never expire.
  • Take advantage of member-only promotions and exclusive offers.

 

BENEFITS

Benefits Silver Gold Platinum
Enrollment bonus points 30 30 30
Discount on hotels's website rates (discount percentage according to tier) 5% 7% 10%
Invitation to Manager's Cocktail x x x
Welcome offer in room x x x
Special departure gift according to tier x x x
Priority Check In Upon Arrival x x x
Discount on Spa Treatments x x x
Exclusive emails with hidden benefits per tier x x x
Complimentary Early Check In - x x
Complimentary Late Check Out - x x
Free Spa Treatment - x x
Reserved sunbeds at the beach - x x
Reserved Gazebo - x x
Complimentary a la carte Dinner - x x
Free Transfer from/to Heraklion airport - - x
Free Room Upgrade - - x
Free laundry service - - x
Room extras discount - - x
Beauty Basket with branded local products - - x
In room Breakfast - - x
Luxurious Hotel Beach Bag - - x

 

CONDITIONS

  • Direct bookings are considered those made directly with the hotel via its website, or by email, or by phone.
  • Priority Check In Upon Arrival, Complimentary Early Check In, Complimentary Late Check Out, Free Room Upgrade: Benefits applied upon availability
  • Luxurious Hotel Beach Bag, Beauty Basket with branded local products, In-Room Breakfast, Free laundry service, Free Spa treatment: Benefits applied if minimum stay of 3 days is fulfilled and offered once per stay
  • Reserved sunbeds at the beach, Reserved Gazebo: Benefits applied if available by the hotel
  • Free Transfer from/to Heraklion airport: Benefits applied if available by the hotel and a minimum stay applies depending on the hotel
  • Complimentary a la carte Dinner: Benefits applied once per week and minimum stay of one fully completed week is required

All services, amenities and benefits are subject to availability and subject to the terms and conditions of each hotel. Not all services, amenities and benefits are offered at all hotels. Program may update benefits shown as available or credited to a member at any time. (Please refer to Terms and Conditions and FAQ at the end of the page).

 

THE TIERS

SILVER TIER: 0-40K POINTS

We welcome you on board to embark on a wonderful journey of wonderful experiences in the Paralos Hotels.

GOLD: 40K-70K POINTS

Now you know us and you are looking forward, just as we are, to another unparallel Paralos holiday experience. Enjoy all the benefits of a Silver member while discovering a variety of new and exciting Golden tier ones.

PLATINUM: 70K POINTS

Come as a guest and come back as a friend! We know you by your first name. And you know by now, that at any Paralos Hotel awaits you unpretentious quality and genuine Greek hospitality. Unlock your Platinum Paralos experience.

 

POINTS AND TIERS IMPORTANT NOTES

  • Upon completing your membership application, you will be automatically placed in the Silver tier. You can start benefiting from its perks immediately during your inaugural visit.
  • Member accounts without stays in three (or five for Platinum tier) consecutive calendar years are deactivated.
  • Account reactivation is performed with another paid stay
  • Non active accounts cannot redeem their points, though they retain their tier benefits.
  • For non-direct bookings (a direct booking is considered one made only directly through the hotel website) please contact us prior to your arrival at loyalty@paraloshospitality.com in order to be able to enjoy your tier-benefits. The Program is not able to identify loyalty members and their respective future reservations, if the email is not available (the email is provided to the Program only through direct bookings).


 

HOW TO EARN POINTS

You earn points every time you stay at a Paralos Hotel. The number of points depend both on your accommodation (room & board), as well as on the amount of your extras:

POINTS FOR YOUR ACCOMMODATION (Room & Board):

If your booking is directly with the hotel, the number of accommodation points to be earned depends on the amount paid for your room and your board.

If your booking is indirect, the accommodation points to be earned is a fixed number per room night that varies according to the hotel and the month of your stay.

POINTS PER EURO SPENT FOR DIRECT BOOKINGS

Accommodation agreement (room & board) 10 points per Euro

Calculation of the above points will be based on the net amount (excluding taxes) as shown on your invoice upon checkout.

POINTS FOR INDIRECT BOOKINGS

  H Season M Season L Season
Irini 1700 1400 1200
Kosta 2600 1800 1500
LifeStyle 1700 1400 900
Venus 1700 1400 900

 

POINTS FOR YOUR EXTRAS:

You earn points according to the total value of extras charged in your room bill during your stay.

Extras (charged in your room bill) 10 points per Euro

Calculation of the above points will be based on the net amount (excluding taxes) as shown on your invoice upon checkout.

 

HOW TO REDEEM YOUR POINTS

You can redeem the points you earned with free nights and / or consumption in any Food & Beverage Department in any of our hotels.

To redeem your award points for Free Nights please Sign-in in the Lifestyle Experience with your username and password and select the Redeem / Redeem for Free Nights option.

To redeem your award points for consumption in Food & Beverage departments please refer to the Guest Relations during your stay.

REQUIRED POINTS TO REDEEM WITH FREE NIGHTS

  H Season M Season L Season
Irini 44000 36000 30000
Kosta 66000 46000 36000
LifeStyle 46000 38000 24000
Venus 46000 38000 24000

 

THE LIFESTYLE EXPERIENCE MEMBER SUPPORT

For any questions do not hesitate to contact the The Lifestyle Experience Support Team at loyalty@paraloshospitality.com.

DOWNLOAD FAQ TERMS AND CONDITIONS